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When does the event start and how long does it last?
Terror on the Bayou starts runs every Friday and Saturday through October 29th. We will be closed on Sunday, October 23 and 30, 2011.
Can I be a part of the Terror on the Bayou haunt team?
Yes. See our “Now Hiring” page on the website for more details.
What should I wear?
Our attractions are located outdoor. We recommend dressing in layers depending on the weather. The early evening may start off warm and cool down as the sun sets. Wear comfortable shoes as all events require some walking on dirt or mulch pathways. We strongly advise against wearing high heels or shorts – we may have mosquitoes in the evening hours.
Can I buy tickets online?
Yes, tickets can be purchased through our Facebook page, and online at www.JeffersonRailway.com or www.TerrorOnTheBayou.com . Online tickets are not available after 11:00 on the day of the event.
What time does the park open and close?
The park opens at 6:00 PM on Friday and Saturday of the event. Tickets will be on sale at the park each day of the event. The park closes 90 minutes after the last scheduled train departs from the boarding platform.
How do I get there?
From Hwy 59, take Hwy 49 East toward Downtown Jefferson. Left at Y in the road, Hwy 49 East toward Smithland. RV Park is one (1) mile on the right. Signs will be posted. Click here for our Directions page. NOTE: Do not put this address in your GPS or you will end up in Louisiana. If you want to program GPS, insert 404 E. Broadway; Jefferson, TX. This will take you to the Brookshire's grocery store on Broadway. Move to the left lane and continue past Brookshire's. Turn left at the stop sign, heading east on Hwy 49 toward Smithland. The RV park is one mile on the right.
Does parking cost anything?
No, we have free parking that is directed by our parking attendants.
How much are tickets?
It depends on which night you come to the event and which of the attractions you choose to visit. Check out our “Schedule and Pricing” page.
Are there combination tickets?
Yes, we offer combo tickets. When you purchase a train ticket, you receive a 20% discount off of the corn maze and/or haunted house regular price. Check out our “Schedule and Pricing” page.
If I order tickets on-line, will they be mailed to me?
No. Tickets purchased online are E-mailed to you once you complete the checkout process. Your confirmation e-mail will say: “PRINT AND BRING THIS E-TICKET TO OUR "WILL CALL" WINDOW”. You must present your ticket at the Will Call window to get your boarding passes. The ticket alone will not get you into the events. Any duplication of E-tickets to allow multiple entries constitutes fraud and may be prosecuted.
What are your office hours at the depot?
A depot agent is available each day of the event from noon until 4:00 pm. We will return emails and calls at that time in the order in which they were received. We are closed Monday through Thursday but will respond to urgent email and phone messages as time allows.
Can I get tickets by phone or at Event the Box Office?
We take phone and walk-in orders at the Historic Jefferson Railway each day of the event from noon until 4:00 pm. The depot is located at 400 E. Austin in Downtown Jefferson. Boarding passes for phone and walk-in orders will be picked up at will-call at the event location. You will need a valid credit card to complete a phone order. We will accept cash or credit cards for walk-in orders. Tickets will not be sold between 4:00 and 6:00 on the day of the event. There will be a service charge for phone orders sold by depot ticket agents. Walk-up orders will also be taken at the event site each day of event beginning at 6:00 p.m. Tickets can be purchased for any available train ride and for the maze and haunted house.
What is the Runaway Fright Train?
The Runaway Fright Train will feature Creatures of the Night. As you ride through the dark woods, you’ll feel the breath of the spirits encircling you. The scenes and haunters along the track will keep you at the edge of your seat and give you a laugh now and then, too. G and PG-13 runs are oriented to specific age groups. The first run of each night is family-oriented for ages 2 to 92 for howling good fun, while the later runs are geared toward patrons that want the ultimate Halloween experience full of spine-tingling thrills.
How long does the Runaway Fright Train take?
Rides take about 45 minutes.
What is the difference between “G” and “PG-13” trains?
G and PG-13 runs are oriented to specific age groups. The first run of each night is family-oriented for ages 2 to 92 for howling good fun, while the later runs are geared toward patrons that want the ultimate Halloween experience full of spine-tingling thrills.
Is seating limited on the train?
Yes, seating is limited so buy your tickets early.
What is the Creepy Screamin’ Corn Maze?
G rated - Afraid of the dark? Then come through the maze from 6:00 to 7:00 PM for a family-friendly experience and get a thrill from the haunters in the maze. Finish up in time to ride the 7:30 PM G rated train.
PG 13 - From 7:00 PM until closing, you will get the willies walking through the Creepy Screamin' Corn Maze. The maze is more than an acre and includes a walk through the Piney Woods, through the Haunted Cemetery and culminates with the infamous 100-foot underground Tunnel of Doom. Once within the maze, you cannot escape the monsters, ghouls and dangers lurking in the foggy mist. Evil clowns, toxic wasteland, land of rats, spiders and snakes, skeletons and ghouls. Don’t come alone - you will be spooked by more than Halloween ghosts!
How long does the Creepy Screamin’ Maze take?
About 45-60 minutes. This includes the time you may have to wait in line.
What is the CarnEvil of the Damned Haunted House?
New this year is our 1800 sq. ft. CarnEvil of the Damned Haunted House, located out in the middle of the Piney Woods. Just the 2 minute walk to the house will get your heart pumping. Something sinister is hiding there. You know something is going to jump out and scare you – you just don't know where or when. In this Circus of Haunts, you will not be safe from fear. So go ahead and scream – it won’t matter!
How long does the CarnEvil of the Damned Haunted House take?
About 45-60 minutes. This includes the time you may have to wait in line.
Can I do the Creepy Screamin’ Maze and the CarnEvil of the Damned Haunted House after I ride the train?
The park closes 90 minutes after the last train leaves the boarding platform. This will allow about one hour for an event after the train. If you buy a combo ticket for train, maze and haunted house, you should do at least one event before the train.
Do the haunters touch the patrons?
No. However, there are times when accidental contact is made. Our haunters do their best to scare without any contact. Patrons ARE NOT allowed to touch our haunters.
Are there other activities at the park during the event?
Terror on the Bayou Halloween Festival will have something for everyone…carnival games with prizes for all ages; glow sticks and other Halloween products; and concessions. Plus free activities for the entire family when you purchase a ticket to any of our events: mini-maze and mini-haunted house for children under 48 inches; movies and children’s games.
Can I bring my camera?
Yes, we encourage picture taking outside of the attractions. However, for the enjoyment of all and for the safety of our haunters, we do not allow pictures to be taken once you are on the train or in the maze or haunted house.
When is a good time to board the train?
You should be IN LINE at the boarding platform 30-45 minutes PRIOR to the departure time of your scheduled train. If you bought your tickets before the event, you MUST pick up your boarding passes at least 45 minutes before train departure time. If you have not picked up your boarding passes at least 45 minutes before train departure time, they will be sold to our stand-by customers. Be sure to allow plenty of time to get to the park, to park your car, and to get your boarding passes before you head to the train.
Are these events appropriate for small children or people with heart or health conditions, including pregnancy?
People with small children, heart or health conditions, including pregnancy, should use their own judgment on whether or not to participate in these attractions. G-rated train and corn maze are available for younger folks and those “faint of heart”. You may experience audio and visual effects that include strobe lights, different lighting effects along with low visibility, fog and possibly damp conditions. We are a haunted attraction and our purpose is to scare you.
If I get scared and leave, do I get a refund?
No. We are a haunted attraction and our purpose is to scare you.
Are alcoholic beverages allowed on the premises?
No. Nor do we allow public intoxication, drugs or weapons.
Can I take food and/or beverages on the train or in the maze or haunted house?
No, for the safety of our haunters and patrons around you, we do not allow food or beverages in the maze, haunted house or on the train? You can partake while waiting in line.
Are there concessions available for purchase in the park?
Yes. Food and beverages are available.
Is there security at the park?
Yes, we have security on premises.
Will you be open if it rains?
We do open during light rains. Please check the website during inclement weather. We will have updates as to whether or not we will be open.
Do you have a rain/refund policy?
Yes, in case of inclement weather situations or mechanical issues where the train DOES NOT RUN (late runs and delayed starting do not apply), passengers may receive the calculated refund value in the form of an exchange voucher valid for future Historic Jefferson Railway events OR passengers may receive the calculated refund value in the form of cash, check or credit to credit card depending on the form of payment that was used for the ticket(s) being refunded.
If you would like to cancel your order prior to the event, you must contact us by phone at 1-866-398-2038 or email at least 24 hours before the date/time of the event. For refund of individual tickets, less a 10% refund service charge, cancellations must be made more than 3 days in advance. Within 3 days, you will receive a 50% refund. There will be no refunds the day of the event. No portion of the ticket convenience fee will be refunded.
Cancellations will not be honored unless you speak directly with a depot ticket agent or receive a direct reply to an email. We will not accept cancellations via phone messages or email for which you have not received a confirmed reply. It is your responsibility to follow up to be sure that we have received your message.
Do you offer group and school discounts?
Yes, we offer a 10% discount for groups of 45+. We also offer special pricing for school groups who want a day maze or day train ride. Group discounts and school field trips must be arranged directly with Kenda Hayes, Director of Operations, and 866-398-2038, x707.
Do you have special rules?
Yes, (1) Smoking is only allowed in designated areas. No alcohol allowed on the premises. No weapons. Children under 16 must be accompanied by an adult. For the protection and safety of your children, we ask that you maintain visual contact with your child or children at all times. (2) Patrons understand that there is an inherent risk associated with attending Terror on the Bayou attractions. Patron voluntarily assumes all risks of injury, loss or damage to person or property whether occurring prior to, during, or after the event. Patron agrees that the owners and managers of the event and its employees are expressly released by patron of any claims arising from such causes. Management reserves the right, without the refund of any portion of the ticket purchase price, to refuse admission to or reject any person whose conduct is deemed by management to be disorderly, who uses vulgar or abusive language or who fails to comply with these or other management rules.
Can children under 16 attend the event without an adult?
Children under 16 must be accompanied by an adult (someone 18+). For the protection and safety of your children, we ask that you maintain visual contact with your child or children at all times.
Can you accommodate wheel chairs on the train, in the maze or haunted house?
Yes, we can accommodate wheel chairs on the train – but please arrange ahead of time with Kenda Hayes, Director of Operations, and 866-398-2038, x707 as wheel chair space is limited. We have nice mulch trails through the corn maze so, depending on the weather, we may be able to accommodate wheel chairs in the maze. Wheel chairs cannot be accommodated in the haunted house.
Do you offer handicapped parking?
Yes, we have handicapped parking conveniently located near the ticket booth. Depending on your disability, you may also be able to drive your vehicle down to the train boarding platform. You can arrange this through our parking attendant.
Where do I get information on the Rail of Lights Christmas Train?
Visit our Rail of Lights website. Tickets are now available on-line.
Where do I get information on other Historic Jefferson Railway events?
Just visit our website, www.JeffersonRailway.com. We update the site regularly with new information on our events.
Is there an RV Park convenient to the event?
Yes, we are accepting reservations at the Cypress Bayou RV Park. This is the same location as the Terror on the Bayou Halloween Festival. For more information on the RV Park, visit www.CypressBayouRV.com.
Just a few more general rules:
No touching of our haunters or any other patron without consent. No food or drink inside the maze or haunted house or while on the train. Please turn off cell phones while participating in the attractions. Vulgar or obscene language or behavior will not be tolerated. Persons behaving as such will be immediately escorted off the property and no refunds will be given.
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